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DATA PROTECTION

1. Data Controller

 

Alcázar de Artà
Owner: Marie Alsleben
Location: 07570 Artà, Mallorca, Spain (Coordinates: 39.6973°N, 3.3716°E)
Email: info@alcazar-arta.com
Phone: +49 6221 6530637
Website: www.alcazar-arta.com

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We are responsible for processing your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Spanish data protection law (LOPDGDD).

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2. Personal Data We Collect

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We collect only the data necessary to provide our services and communicate with you:

  • Data you provide directly: Name, email, phone number, and any message submitted via our contact form (Wix Contact Form)

  • Data from social media: If you interact with our Instagram account (@alcazar_arta), personal data may be collected by Instagram in accordance with their privacy policy.

Currently, we do not use cookies or analytics tools beyond those necessary for website operation via Wix.

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3. Purpose and Legal Basis

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We process your personal data for the following purposes:

  • Responding to inquiries submitted via the contact form or email (Legal basis: Consent, Art. 6(1)(a) GDPR)

  • Managing communications with you (Legal basis: Legitimate interest, Art. 6(1)(f) GDPR)

We do not sell your personal data. Your data may be shared with Wix as our website provider to operate the contact form. Wix acts as a data processor under GDPR.

 

 

4. Data Retention

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We retain your personal data only as long as necessary to fulfill the purpose for which it was collected or as required by law. Messages from the contact form will be deleted once the inquiry has been fully handled.

 

 

5. Your Rights

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Under GDPR, you have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Data portability

  • Lodge a complaint with the Spanish Data Protection Authority (AEPD):
    Agencia Española de Protección de Datos – https://www.aepd.es

To exercise your rights, please contact us at info@alcazar-arta.com.

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6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Data transmitted via the contact form is encrypted using standard SSL protocols.

 

 

7. Instagram

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Our Instagram account (@alcazar_arta) may collect personal data when you interact with our content. We do not control Instagram’s data processing; for details, please see Instagram’s Privacy Policy.

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8. Changes to This Policy

 

We may update this Privacy Policy at any time. The latest version is always available on our website.

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